Legal
Terms & Conditions
Please read these Terms & Conditions carefully before placing an order through our online store. By completing a purchase you confirm that you have read, understood, and agreed to the terms below.
Final Sale Policy
All purchases are final. We do not accept returns, refunds, or exchanges due to change of mind, incorrect sizing, personal preference, or any other reason unless required by applicable law.
Pre-Loved Items
Our clothing and accessories are pre-owned unless otherwise stated. As second-hand items, they may show minor signs of wear that are consistent with their age and previous use. These characteristics are part of the uniqueness of thrifted fashion.
Product Descriptions
We strive to provide accurate descriptions, measurements, and photographs of every item. Any noticeable flaws, defects, or imperfections will be disclosed in the product listing whenever possible.
Item Condition
By purchasing an item, you acknowledge that you have reviewed the product description and photos and accept the item's condition as presented.
Sizing
Size labels may differ between brands, countries, and vintage garments. Customers are responsible for reviewing the measurements provided before placing an order. We cannot accept returns due to incorrect fit or sizing.
Product Images & Colours
We make every effort to display product colours accurately. However, colours may vary slightly depending on your device or screen settings.
One-of-a-Kind Items
Most of our products are one-of-a-kind. Once an item has been purchased, it is no longer available for sale. We cannot guarantee availability until your order has been successfully confirmed.
Order Processing
Orders are processed after payment has been successfully received. Processing times may vary, and customers will be notified if unexpected delays occur.
Shipping
Shipping times are estimates and may vary depending on the destination and courier. Once an order has been shipped, we are not responsible for delays caused by the shipping carrier. Customers are responsible for ensuring that the shipping address provided at checkout is accurate. We are not responsible for orders delivered to an incorrect address supplied by the customer.
Lost or Damaged Parcels
If a parcel is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping provider to investigate the issue, but resolution is subject to the courier's policies.
Order Cancellations
Orders cannot be cancelled once they have been processed or shipped.
Contact Us
If you have any questions about an item before purchasing, please contact us. We are happy to provide additional photos, measurements, or information to help you make an informed decision.
Acceptance of These Terms
By placing an order through our online store, you confirm that you have read, understood, and agreed to these Terms & Conditions.
Thank you for supporting sustainable fashion and giving pre-loved clothing and accessories a second life.